Privacy Policy

This is the privacy policy for LONDON THEATRE BOOKINGS (“we”, “us”, “our”, “company” or “organization”).

We are committed to respecting your privacy. We recognize your need for control of personal information that you share with us. Personal information is any information that is associated with your name or identity. This Privacy Policy applies to and (our "Sites").

This Privacy Policy describes how we collect and use the personal information you provide and that we collect about you, both through the Sites and generally. It also describes the choices available to you regarding the use of, your access to, and how to update and correct your personal information. It is your responsibility to review this Privacy Policy carefully, especially before providing us any personal information. The use of information collected through our service shall be limited to the purpose of providing the service for which you have provided the information.

By engaging with our Sites, you acknowledge you have read and understood this privacy policy.

For the purposes of European Economic Area data protection law, (the "Data Protection Law"), the data controller is London Theatre Bookings and can be contacted using the details at the end of this Privacy Policy 

This Privacy Policy sets out:

  • Information we collect about you

  • Cookies and other technologies

  • How we use your information

  • Our promotional updates and communications

  • Who we give your information to

  • Where we store your information

  • Child safety

  • How we protect your information

  • How long we keep your information

  • Your rights

  • Changes to this policy

  • Contact us

    Information we collect about you

    We will collect and process the following personal data from you:

    Information you give us

    This is information about you that you give us directly when you interact with us.

    Additional Information:

    This is information about you that you give us by filling in forms on our Sites or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you register to use our Sites, subscribe to our services, search for a product or service, place an order on our Sites participate in discussion boards or other social media functions on or via our Sites, enter a competition, promotion or survey, submit a query, and when you report a problem with our Sites

The information you give us may include your name, address, e-mail address and phone number, login and password details.

It may also include employment details if you send us a Cover Letter, resumé or other details of your employment history in connection with an advertised job vacancy or a general enquiry regarding employment opportunities with us.

Information we collect about you from your use of our Sites:

We will automatically collect information from you each time you visit our Sites.

This includes:

  • Technicalinformation
  • Information about your visit
  • Location data

Additional Information

Technical information may include the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; Information about your visit may include the full Uniform Resource Locators (URL), clickstream to, through and from our Sites (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse- overs), methods used to browse away from the page, and any phone number used to call our customer service number or social media handle used to connect with our customer service team.

Location data - we collect information through the Sites as to your real-time location to provide location services where requested or agreed to by you in order to deliver content, that are dependent on knowing where you are. This information may also be collected in combination with an identifier associated with your device to enable us to recognise your mobile browser or device when you return to the Site.

Delivery of location services will involve reference to one or more of the following: (a) the coordinates (latitude/longitude) of your location; (b) look-up of your country of location by reference to your IP address against public sources; and/or (c) your Identifier for Advertisers (IFA) code for your Apple device, or the Android ID for your Android device, or a similar device identifier. See Cookies and other technologies for more information on the use of cookies and device identifiers on the Sites.

Information we receive from other sources.

This is information we receive about you:

  • If you use any of the services we provide.
  • From third parties we work closely with (customers to which we provide services which in turn provide service to you).
  • From third parties we work closely with (customers to which we provide services which in turn provide service to you).

Additional Information:

In this case we will have informed you when we collected that data if we intend to share your data internally and combine it with data collected on our Sites. We will also have told you for what purpose we will share and combine your data.

We are working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, and search information providers).